Refund policy

At Boss Balance, we have a 30-day return policy. You have 30 days after receiving your order to request a return.

Return eligibility

Products must be unused, unopened, in the same condition you received them, and in their original packaging. A receipt or proof of purchase is required. Opened supplements and personal care products cannot be returned.

Request a return

To start a return, email contact@influencerslink.com. Our fulfillment partner, Influencers Link, handles return requests. If your return is accepted, you will receive a return shipping label and instructions on where and how to send your package. Items sent back without first requesting a return will not be accepted.

For return questions, email orders@influencerslink.com.

Damaged, defective or incorrect items

Please inspect your order when it arrives and contact us right away if an item is damaged or defective, or if you received the wrong item, so we can evaluate the issue and make it right.

Non-returnable items

Opened products, wholesale orders, sale items and gift cards are non-returnable. Contact us if you have questions about a specific item.

Exchanges

The fastest way to receive a different product is to request a return for the eligible item and, once the return is accepted, place a separate order for the new item.

Refunds

We will notify you after receiving and inspecting your return and let you know whether the refund is approved. Approved refunds are issued to your original payment method. Your bank or card provider may take additional time to process and post the refund. A refund may appear on your statement as coming from Influencers Link.

This policy does not limit rights you may have under applicable consumer protection law.